Welcome to the SOFA HAVEN LLC website (hereinafter referred to as “this website”). Please read these terms and conditions carefully before using this website and our products. By accessing or using this website, you accept and agree to be bound by these terms. If you do not agree to these terms, please do not use this website.
- Acceptance of Terms
By using this website, you agree to comply with these terms and conditions and applicable laws and regulations. We may modify these terms at any time, and the modifications will be posted on this page for your timely awareness. Your continued use of this website after any modifications constitutes your acceptance of the new terms. - Account
Certain features require you to register an account to access them. You agree to:
Provide true, accurate, and complete information and update this information promptly.
Maintain the security and confidentiality of your account information and promptly notify us of any unauthorized use of your account.
Be responsible for all activities under your account. - Product Information
We strive to ensure that the product information and pricing listed on the website are accurate, but we do not guarantee the completeness, accuracy, or reliability of the information. If errors are found, we reserve the right to cancel or change orders at any time, including changing order prices or product descriptions. - Orders and Payment
Orders you submit on the website are considered offers to purchase the products. All orders must be confirmed by us to be considered valid. After order confirmation, you will receive a confirmation email. We may refuse or cancel any order at any time without giving a reason. - Shipping and Delivery
All products will be shipped as soon as possible after order confirmation. Shipping times may vary depending on the destination, product availability, and other factors. We are not responsible for any consequences caused by shipping delays. - Return Policy
If you are not satisfied with your purchased product, you may return it within the specified time after receiving the goods. Please visit our return policy page for specific return procedures and requirements. - User Responsibilities
When accessing this website, you agree to:
Not upload, post, or transmit any inappropriate, obscene, defamatory, infringing, abusive, or other illegal content.
Not interfere with or disrupt the security and normal operation of this website.
Not use any automated programs or robots to access, obtain, or monitor information on this website. 8. Intellectual Property
This website and all its content, including but not limited to text, images, logos, trademarks, and software, are the property of SOFA HAVEN LLC and its partners and are protected by copyright and other intellectual property laws. You may not use this content in any form without our express written permission. - Disclaimer
This website and all its products and services are provided “as is” without any express or implied warranties. We do not guarantee the continuous availability or error-free operation of this website, and your use of this website is at your own risk. - Limitation of Liability
To the maximum extent permitted by law, SOFA HAVEN LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or its products.
Thank you for choosing SOFA HAVEN LLC. We look forward to providing you with high-quality pet products and services.